Warranty & Returns

Warranty, Satisfaction Guarantee and Return Policy

Lifetime Warranty
All products are guaranteed to be free from manufacturer defects in materials or workmanship for life. Cosmetic wear, damage and misuse will not be covered under warranty.

 For warranty claims, contact Dead Center Archery Products for Return Authorization. Original receipt or invoice must accompany all warranty claims. Warranty items will be repaired or replaced at the sole discretion of Dead Center Archery Products. Warranty replacements or repairs will be returned to the customer at the customer’s expense.
Lifetime Warranty is valid only for the original owner of the product.

Satisfaction Guarantee – 15 day Money Back Guarantee
If you are not completely satisfied with your purchase, simply contact Dead Center's Customer Service Department for a Return Authorization within 15 days from the delivery date. Once you've received Return Authorization, follow the Return Authorization Policy instructions. Shipping and service fees are non-refundable. 
Return requests after the 15 have passed will not be accepted.

Satisfaction Guarantee only applies to those items purchased directly from Dead Center Archery Products.

Return Authorization (RA) Policy
No returns or warranty claims can be processed without following this RA procedure.

Contact Dead Center Archery Products for a RA Form. After receiving Return Authorization -Package your items securely and return to Dead Center Archery Products 543 W. Market St PO Box 356, Beavertown PA 17813. Include a copy of your original receipt or invoice and the RA form with your return. Items received without the RA form and a copy of the original receipt or invoice will not be processed. All returns may be subject to a restocking fee. Shipping and other service fees are non-refundable. Damaged or defective goods will be assessed upon return to determine if they will be covered under the Dead Center Archery Products Lifetime Warranty.

Restocking Fees –
Dead Center Archery Products reserves the right to charge a restocking fee on any returned merchandise. Items returned in opened packaging, discontinued, discounted or closeout items, items that have been installed or otherwise used will be subject to a minimum 15% restocking fee.

 

 

Dead Center Archery Products reserves the right to modify any and all procedures and policies at any time.